eConsult will let you request treatment, sick notes, GP letters and recent test results from your doctors.
Fill out a quick online form and get what you need by the end of the next working day or sooner.Submit a new request
Surgery bookings are now being taken for:
Book online or call for an appointment
Important changes to routine and non-urgent blood test appointments
All GP practices are affected by the current national shortage of blood tubes and are taking urgent steps alongside our hospitals to prioritise their use for people with the greatest clinical need. This includes testing for serious conditions such as cancer.
We are following national guidance which has been issued in response to the shortage. As a result, we need to cancel and delay a number of patient appointments for blood tests deemed routine or non-urgent. If you have a routine blood test appointment the reception team at the surgery will be in touch directly if they need to cancel your appointment, this will be by phone or by text message.
Please be assured that appointments will be rescheduled once the situation has improved, and in line with national guidance.
There are a few things you can do if you are affected by this change:
Keep checking our website for regular updates – we will be sharing the latest patient information here as soon as we receive it.
Check your phone for messages from us – we will also be using our patient text service to keep people informed.
Please don’t call or contact us with questions about routine blood tests – we are experiencing exceptional levels of demand at the moment, and your cooperation will help us to reach those without smartphone or internet access with this critical information.
Do get in touch online if your condition worsens or changes so that we can prioritise your blood test if necessary following clinical review.
The changes are likely to be in place for at least four weeks. We will keep all our patients regularly updated as the national situation changes. We fully understand the frustration this is likely to cause, and apologise for the inconvenience.
We would also like to take this opportunity to remind you of the wider resources available locally to support you, including the emotional support line for those experiencing anxiety or distress. You can find more at the BNSSG Healthier Together website.
Due to the impact of COVID-19 all GP practices, including Sea Mills are experiencing unprecedented demand for appointments.
Offensive, abusive or threatening behaviour will not be tolerated towards visitors and employees.
Any behaviour of this sort will be acted upon in the appropriate manner and this may include contacting the police.
We appreciate your support and understanding at this time whilst our Reception Team navigate your call and, clinicians triage the high demand for on the day appointments.
When phoning for an appointment: Please specify if you would like a telephone/video or face to face consultation.
Please do not attend the surgery *unless* you have an appointment booked and have been asked to come into the surgery.
We politely request for the wellbeing of yourself and others for facemasks to be worn inside of the surgery.
Please call after 2pm for test results.
Sea Mills are pleased to be working with local pharmacist to offer patients same day appointments for conditions including UTI's (females age 16-64 years) Impetigo -Adults and children age 2 or over, eye infections and children's skin conditions including Eczema and dermatitis. Please ask at reception for details.
For general enquiries, online options are available including eConsult for non urgent clinical and administrative support.
To use eConsult, head to the blue banner above "Consult with your Doctor online" click on the link request general advice and follow the prompt.
To ensure fair access to GPs for all of our patients we provide a mixture of appointment types and booking methods. These include:
We do our best to provide a good selection of each type of consultation but at times of high demand you may find that all available clinics have been filled and be asked to try again at a later date.
You will receive an automatic message advising that you will be contacted within 48 hours.
You will then receive a text message or email from us informing you of the day on which you will be contacted (up to 2 weeks ahead). Please provide a mobile number if at all possible and make sure that you are able to answer the phone on that day.
Although there is an option to select a preferred GP, unfortunately due to the way eConsults are allocated we cannot guarantee that you will be contacted by your requested clinician.
Urgent problems (Call our reception team on 0117 968 1182 or 111 if the surgery is closed - for advice relating to Covid-19 symptoms or vaccination dial 119)
Complex problems which require a full consultation with a GP
Problems where you need to speak to a particular GP or you are following up a previous consultation
eConsults should not be used for requesting medications which are on your repeat prescriptions, which should continue to be requested in the normal way (online via Patient Access or the NHS App, email firstname.lastname@example.org or via your designated pharmacy).
If your problem has resolved prior to your eConsult appointment date or you decide to phone for an appointment instead, please contact reception to let us know so that we can offer this eConsult appointment to someone else.
eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in 3,330 NHS practices, eConsult gives millions of patients access to their own GP online.
We've pledged our commitment to Green Impact for Health - Taking steps to support a positive impact on the environment. Please visit our News page to see what this means.
The planned mass extraction of patient data from GP records will be delayed from July to September, the Government has announced. The deadline of 23rd June 2021 to 'opt out' will be extended.
Patients can make or change a choice relating to their personal Data by phoning the NHS Digital Contact Centre.
The phone number is 0300 303 5678 - Monday to Friday, 9am to 5pm (excluding bank holidays).
A member of staff can help you use the online service make or change a choice on your behalf print and post a form to you.
YES: data about diagnoses, symptoms, observations, test results, medications, allergies, immunisations, referrals, recalls and appointments, including information about physical, mental and sexual health.
YES: data on sex, ethnicity and sexual orientation
YES: data about staff that have treated patients
NO: name and address (except for postcode, protected in a unique coded form
NO: written notes (free text), such as the details of conversations with doctors and nurses
NO: images, letters and documents
NO: coded data that is not needed due to its age - for example medication, referral and appointment data that is over 10 years old
NO: coded data that GPs are not permitted to share by law - for example certain codes about IVF treatment and certain information about gender re-assignment
Wednesday 9th June was our 52nd and last clinic that the Affinity team has put on and run. In total the Greenway local vaccination centre has been responsible for delivering 27,414 vaccinations. That is fantastic. Approximately 1200 of these were done in the community both in care homes and those patients that are housebound.
The journey started in early November with the first clinics in on the 13rd December and 8 months later we have completed as far as we can in Phase 1.
The coverage of vaccinated individuals has been tremendous.
Affinity Primary Care Network comprises of Greenway Community Practice, Fallodon Way Medical Practice, Westbury on Trym Primary Care Centre, Sea Mills Surgery, Monks Park Surgery and Helios practice.
A special thanks to South Mead Development Trust and the Greenway Centre Team, many volunteers, The travelling Kitchen and Office Pantry who kindly provided food and delicious feel good snacks for the duration.
Image of Bristol icon "Morph" being brave receiving their vaccination by Sea Mills Health Care Assistant Lisa Griffiths.
For the latest local information on Covid-19 please visit Health Watch.
...and your appointment
As your Annual Review is due during your month of birth, please make sure that you book your annual review at the beginning of your month of birth with reception.
Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score.
One You is here to help you get back to a healthier you. Take our quiz to see how you score.
See the GetUBetter Recovery App page for details
Don't worry if you haven't heard from us yet, we will be in touch directly to arrange your vaccination appointment when the time is right.
The Primary Heath Care Team is led by a partnership of three Doctors and the Practice Manager. The Partners have a special interest in providing continuity of care for family planning, minor surgery, gynaecology and children's medicine. We also provide private services such as HGV medical examinations, the completion of health insurance forms, NHS travel vaccinations and claims.
We continue to offer telephone consultations as standard at Sea Mills Surgery. We regularly review our appointment system and value your feedback. The surgery team thank *all* patients for their support and understanding during the pandemic.
The Surgery team remain focused on keeping footfall at the practice to a minmum for safeguarding patients and colleagues from risk of potential infection. The practice building is undergoing a series of updates designed to minimise risk.
To book appointment with your GP or the Practice Nurse please follow the following instructions.
We are looking for volunteers across all age groups and backgrounds to join the Sea Mills Surgery Patient Participation Group! With many changes happening in General Practice we feel it is important to hear your views and assist us in implenting these changes where possible.
If this is something you would like to be involved in or would like more information please see our Patient Participation Group page.
We are proud to announce our new Social Prescribing service at Sea Mills Surgery. Find out more and learn how this can help you or someone you know.
The practice is delighted to welcome Jenny Russe as resident Care Coordinator based at Sea Mills three days per week. A pivtal role funded by Affinity Primary Care Network . A Care Coordinator helps to manage a patient's care, for example, the elderly or disabled. They monitor and coordinate patients' treatment plans, connect them with health care providers, and evaluate their progress.
The Practice is delighted to welcome Dr Emma Ginn BMBS (Tuesday's and Thursdays) Emma has joined from Cheddar Medical Practice and brings a wealth of experience as a GP Trainer with specialist interest in ENT.
We have recently said Bon Voyage to Dr Ruth Marsh, Senior Administrator Mr Nick Stone, and Practice Nurse Cilla Weir. We congratulate Dr Marsh and Nick with their career progression and "Happy retirement" for Cilla! You will all be missed!
We've pledged our commitment to Green Impact for Health - Taking steps to support a positive impact on the environment - Visit our News page to see more.
The practice team review patient access and the appointment system frequently.
As part of the Affinity Primary Care Network Sea Mills are working together with five practices in the area to offer a range of additional appointment times include mornings between 07.00 - 08.00am, evenings between 18.30 and 20.00pm and Saturday morning appointments.
To find out more about available appointments within the Affinity Primary Care network practices, please ask at Reception.
For anyone over 60 In Somerset or North Somerset who is feeling a bit lonely, a bit isolated or would just like to hear a friendly voice and have a chat, our new service is for you!
Sign up to the Age UK Somerset Friendly phone calls service and you will receive a phone call from one of our friendly team.
Call 01823 345 610 and leave your name and number to register
or send an email to email@example.com
Support Hub Age UK
Ongoing conditions. Online advice and community support.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
Take control of your health and wellbeing. Get medical advice, view information about healthcare services and support for a healthy life, and vaccination records. Download the NHS App today.
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