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Welcome to Sea Mills Surgery

 

Patient Access

You can now book your next appointment,order your repeat prescription and view allergies and medications online using Patient Access.

Whether you are at home or work you can quickly log on to view, book and cancel appointments and order repeat prescriptions via the internet. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.

Click here to register online.

 

 

SEA MILLS SURGERY NEWS

IMPROVEMENTS TO OUR TELEPHONE SYSTEM

We are excited to inform you that we are upgrading our telephone system on 11th December 2018. This new system will improve your access to the surgery, offering you 4 different options, advice and information to ensure you speak to the right person first time. There will be a back-up line installed to ensure our services remain 'live' during core hours. We hope this upgrade will improve our services to you, however please bear in mind that there may be some technicial difficulties during the initial 24 hours of the upgrade. We thank you for your patience.

 

IMPROVING ACCESS TO APPOINTMENTS

We are now working together with other local practices to offer more appointments on Monday evenings 6:30pm to 8.00pm. Please speak to a member of the practice team to find out more.

 

OUR EAR SYRINGING SERVICE IS CHANGING

In line with other local & national GP practice policies, we will be changing the ear care services we offer at Sea Mills surgery from 1st January 2018. Surgeries are not funded to offer this service, and sadly we are having to prioritise our clinical services to ensure that those most in need have the treatment required.

We will continue to offer ear care appointments to the following groups of people;

  • people over the age of 75
  • people who wear hearing aids
  • those with learning disabilities
  • individual medical exemptions, identified by GP or nurse, & flagged for reception staff

We recognise that self-management of wax build up may be difficult for these patients, & socially isolating.

For all others, there are two options;

  1. Self-care using olive oil / drops
  2. Private micro-suction at a local surgery of your choice (further details below)

For more information on receiving this service please click here

 

IMPORTANT NOTICE REGARDING SICK NOTES

We will not be providing sick notes for school children. This is not part of the NHS Healthcare Service. If the school request a sick notem they will have to request it in writing with parental consent, and there will be a fee of £10.00 to the school or parent. With the increased workload on GP's, appointments solely for sick notes are an inappropriate use of time.

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