Coronavirus (COVID-19)

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Please also see General COVID-19 information and Vaccination news

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Welcome to Sea Mills Surgery June 2022 

Due to staff training - Sea Mills Surgery are operating an urgent only service on the following dates:

Tuesday 27th September 1.30 - 6.30PM

During this time the practice will remain open and calls answered. We would ask patients to kindly assist us and not contact the surgery about any routine matters during this period. Thank you for your cooperation. 

Covid remains in the community - we kindly ask visitors to wear a mask for your own protection. Thank you for your understanding. 

England’s leading NHS medic is urging those eligible for a spring booster but yet to come forward to take up the offer as soon as possible as a quarter of a million reminders go out before the end of the month.

The largest and fastest vaccination programme in NHS history has now invited everyone eligible for a spring booster and more than four in five people have already had their jab.

The NHS has invited more than five million people in total to get their spring booster in line with JCVI guidance as part of the world-leading NHS COVID-19 vaccination programme and is urging anyone yet to come forward for a spring dose to do so as soon as practically possible.

More than four million people and around 86 percent of those aged 75 and over have already had their spring dose. Those who are eligible include older adult care home residents, people aged 75 and over and those who are immunosuppressed.

As COVID-19 infection levels rise, England’s top doctor has warned that those who have yet to act on an invite to get their spring dose should do so as soon as they can in order to protect the most vulnerable.

Need to grab a jab? Find a walk-in coronavirus (COVID-19) vaccination site Find a covid-19 vaccination site

or dial 119 and ask the operator. 

When you think you need A&E, go to 111 online first or dial 111. 

The call handlers will help you right away and, if needed, a healthcare professional will call you.

You can access NHS 111 online by visiting the website 111.nhs.uk

People with life-threatening illnesses or injuries should continue to dial 999.

NHS 111 online makes it easier for patients to get the right advice or treatment and can make sure you access the most appropriate service for your health concern.

If needed, NHS 111 online can direct you to an urgent treatment centre/walk in centre, emergency dental service, GP, pharmacy or another more appropriate local service.

Your local NHS needs you

Our local health and social care system remains at its highest state of alert, with significant pressure on all services, including GP surgeries

We extend with gratitude a big THANK YOU to the community and patients from the partners and staff at Sea Mills for your patience, support, understanding and kindness during 2021 and into 2022.

 

IS YOUR BIRTHDAY COMING UP? DO YOU HAVE A LONG TERM HEALTH CONDITION? It's time to book in with the team for your annual health check. Please call to make an appointment. 

Looking after your wellbeing - Keeping in touch

About 15 million people in England have a long-term health condition. Long-term conditions or chronic diseases are conditions which are managed with drugs and other treatment, for example: diabetes, chronic obstructive pulmonary disease (COPD), arthritis, cancer, cardiovascular disease and hypertension (blood pressure)

Send a review to your doctor via e.consult  Reviews - Sea Mills Surgery (webgp.com) A clinical member of the team will review the information you send us, and get in touch if you need to be brought into the practice. Reviews are available for Asthma, HRT, Contraception, Blood Pressure, Depression or Anxiety, Diabetes, Thyroid, COPD and Medication.  If you have any concerns please do not hesitate to book a GP appointment either face to face or over the phone.

 

The surgery building is undergoing minor building improvements - We welcome your ideas, comments or feedback - please email bnssg.seamillssurgery@nhs.net with 'Improvements' in the heading - Tell us what you would like to see when visiting the practice. 

 

Why are GPs needing to work differently?

Why are GPs needing to work differently?

Please see this poster from the BMA for details

We would also like to take this opportunity to remind you of the wider resources available locally to support you, including the emotional support line for those experiencing anxiety or distress. You can find more at the BNSSG Healthier Together website.

 

Phoning for routine test results

Please phone after 2pm for routine test results, after this time the phone lines tend to be slightly quieter. We are reviewing our telephone system. Please be patient with us whilst we look to improve our system.

 

Zero Tolerance

Nationally practices have seen a significant increase in offensive, abusive or threatening behaviour - this will not be tolerated towards visitors and employees. Any behaviour of this sort will be acted upon in the appropriate manner and this may include contacting the police. We appreciate your support and understanding at this time whilst our Reception Team navigate your call and, clinicians triage the high demand for on the day appointments.

 

Community Pharmacy Service

Sea Mills are pleased to be working with local pharmacist to offer patients same day appointments for conditions including UTI's (females age 16-64 years) Impetigo -Adults and children age 2 or over, eye infections and children's skin conditions including Eczema and dermatitis. Please ask at reception for details. 

 

eConsult - Monday to Friday

What is eConsult?

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in 3,330 NHS practices, eConsult gives millions of patients access to their own GP online.

For general enquiries, online options are available including eConsult for non urgent clinical and administrative support.

To use eConsult, head to the blue banner above "Consult with your Doctor online" click on the link request general advice and follow the prompt.

To ensure fair access to GPs for all of our patients we provide a mixture of appointment types and booking methods. These include:

  • Online via Patient Access or the NHS App
  • By telephone - please call  01179 681182
  • By completing an eConsult request as described below

We do our best to provide a good selection of each type of consultation but at times of high demand you may find that all available clinics have been filled and be asked to try again at a later date. 

What happens when you complete an eConsult?

You will receive an automatic message within 48 hours 

You will then receive a text message or email from us informing you of the day on which you will be contacted (up to 3 weeks ahead). Please provide a mobile number if at all possible and make sure that you are able to answer the phone on that day.

Although there is an option to select a preferred GP, unfortunately due to the way eConsults are allocated we cannot guarantee that you will be contacted by your requested clinician. 

e-Consults are not suitable for:

Urgent problems (Call our reception team on 0117 968 1182  or 111 if the surgery is closed - for advice relating to Covid-19 symptoms or vaccination dial 119)

Complex problems which require a full consultation with a GP

Problems where you need to speak to a particular GP or you are following up a previous consultation

eConsults are suitable for consultations such as:

  • Medication queries
  • Sick note requests
  • Self help advice
  • Rashes/skin lesions
  • Pain relief advice

eConsults should not be used for requesting medications which are on your repeat prescriptions, which should continue to be requested in the normal way (online via Patient Access or the NHS App, email bnssg.scripts.seamills@nhs.net or via your designated pharmacy).

If your problem has resolved prior to your eConsult appointment date or you decide to phone for an appointment instead, please contact reception to let us know so that we can offer this eConsult appointment to someone else.

 

Green Impact for Health

We've pledged our commitment to Green Impact for Health - Taking steps to support a positive impact on the environment. Please visit our News page to see what this means.

 

In the news - Information relating to Patient Data

The planned mass extraction of patient data from GP records will be delayed from July to September, the Government has announced. The deadline of 23rd June 2021 to 'opt out' will be extended.

 

How the NHS uses your Patient Data

 

Patients can make or change a choice relating to their personal Data by phoning the NHS Digital Contact Centre.

The phone number is 0300 303 5678 - Monday to Friday, 9am to 5pm (excluding bank holidays).

A member of staff can help you use the online service make or change a choice on your behalf print and post a form to you.

Email: enquiries@nhsdigital.nhs.uk

 

NHS Digital will collect:

YES: data about diagnoses, symptoms, observations, test results, medications, allergies, immunisations, referrals, recalls and appointments, including information about physical, mental and sexual health.

YES: data on sex, ethnicity and sexual orientation

YES: data about staff that have treated patients

NO: name and address (except for postcode, protected in a unique coded form

NO: written notes (free text), such as the details of conversations with doctors and nurses

NO: images, letters and documents

NO: coded data that is not needed due to its age - for example medication, referral and appointment data that is over 10 years old

NO: coded data that GPs are not permitted to share by law - for example certain codes about IVF treatment and certain information about gender re-assignment

Further information and to register for National Data Opt Out

 

We can now contact you by text message

Let us tell you about...

Regular checkups
Medication reviews
Vaccination reminders
...and your appointment

Sign Up Here

Reminder for Asthma or Diabetes patients

As your Annual Review is due during your month of birth, please make sure that you book your annual review at the beginning of your month of birth with reception.

 

Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score.

One You is here to help you get back to a healthier you. Take our quiz to see how you score.

START QUIZ

 

Your local recovery app

For new or recurrent muscle or joint problems

getUBetter app

See the GetUBetter Recovery App page for details

 

Covid Vaccination

Please support us by not calling about Covid-19 vaccinations

Don't worry if you haven't heard from us yet, we will be in touch directly to arrange your vaccination appointment when the time is right.

Thank you.

 

About the Sea Mills Surgery Team

The Primary Heath Care Team is led by a partnership of three Doctors and the Practice Manager. The Partners have a special interest in providing continuity of care for family planning, minor surgery, gynaecology and children's medicine. We also provide private services such as HGV medical examinations, the completion of health insurance forms, NHS travel vaccinations and claims.

 

Booking an appointment with a GP or Nurse at Sea Mills Surgery

We continue to offer telephone consultations as standard at Sea Mills Surgery. Please specify at the time of booking if you require a telephone consultation or face to face appointment. 

We regularly review our appointment system and value your feedback. The surgery team thank *all* patients for their support and understanding. 

The Surgery team remain focused on keeping footfall at the practice to a minmum for safeguarding patients and colleagues from risk of potential infection. The practice building continues to undergo a series of updates designed to minimise risk and increase capacity for patients. 

To book appointment with your GP or the Practice Nurse please follow the following instructions.

  • Please book your appointment the 'usual' way through our reception team or using Patient Access.
  • Please arrive at your appointment time. This will ensure you are not queuing with other patients and reduces footfall in the building. Arriving earlier for your appointment will not mean you will be seen earlier.
  • Hand santitiser is available inside the surgery
  • When you arrive for your appointment please ring the buzzer stating your name and who you are seeing and you will be collected from the front at your appointment time. We are aware the intercom system is not ideal - We are cleaning the buzzer frequently throughout the day until an alternative solution can be installed.
  • Please ensure you have a face covering (either a mask or scarf) and is on before you enter the building.
  • Please follow the signs or ask for assistance upon arrival at the practice. We are happy to help.

 

Would you like to join our Patient Participation Group?

We are looking for volunteers across all age groups and backgrounds to join the Sea Mills Surgery Patient Participation Group! With many changes happening in General Practice we feel it is important to hear your views and assist us in implenting these changes where possible.

If this is something you would like to be involved in or would like more information please see our Patient Participation Group page.

 

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Practice News June 2022

Farewell and congratulations! to Professor Sarah Purdy - Dr Purdy departed from her regular Sea Mills Wednesday Primary Care sessions to concentrate on strategic roles. Professor Sarah Purdy is one of two University of Bristol academics to receive awards in the Queen's Birthday Honours list which recognises the outstanding achievements and service of people across the UK, in celebration of Her Majesty’s unprecedented 70 years of service.

In tribute to The Queen, recipients have been awarded for their outstanding contributions across all sectors, but in particular for sustained public service, the environment and sustainability, and youth engagement. 

Good Bye and Hello! To Dr Saffron Reavley and Dr Henna Siddiqui - leaving as salaried GP's to return as Locum GP's. Family Planning and sexual health sessions including coil fittings will be offered by Dr Siddiqui from September 2022.  

Good Luck and best wishes to Dr Emma Ginn who is expecting her second child in July and commences maternity leave from the end of June. 

Welcome to new colleagues Carol, Sara, Dean and Anita - Joining the reception and administration team. 

Social Prescribing Link worker offering guidance for Sea Mills Patients

The popularity for groups and range of subjects available to patients is increasing all the time, patient participation for virtual and drop in sessions has grown considerably over the past year, Please share the link below with friends and family who are regisaered within the Affinity four practices including Sea Mills, Westbury on Trym, Greenway Family Practice and Fallodon Way.
Below are a list of current offerings available to Sea Mills patients.

Topics available

Bereavement Peer Support Group (New) 

Managing Chronic Pain (online, 4 sessions) 

Healthy Lifestyles at The Greenway Centre 

Carers Support Drop-in (online) With Carers Support Centre, 

Parent session - Children with Special Educational Needs and Disabilities (SEND) information session - online

Living with Long Covid (online) 

Find your Strengths - emotional resiliance and confidence building 

Employability 101 - 6 week skill building, 

Healthy Lifestyles in Clifton / Cotham - 4 weekly sessions

To sign up following the link below or contact colettebrown@southmead.org 

Find out more and sign up wellbeing group sessions

 

 

Green Impact for Health

We've pledged our commitment to Green Impact for Health - Taking steps to support a positive impact on the environment - Visit our News page to see more. 

 

Improving Access

The practice team review patient access and the appointment system frequently.

As part of the Affinity Primary Care Network Sea Mills are working together with five practices in the area to offer a range of additional appointment times include mornings between 07.00 - 08.00am, evenings between 18.30 and 20.00pm and Saturday morning appointments. 

To find out more about available appointments within the Affinity Primary Care network practices, please ask at Reception.

View our News page

 

Do you know someone who would appreciate friendly phone calls?

For anyone over 60 In Somerset or North Somerset who is feeling a bit lonely, a bit isolated or would just like to hear a friendly voice and have a chat, our new service is for you!

Sign up to the Age UK Somerset Friendly phone calls service and you will receive a phone call from one of our friendly team.

Call 01823 345 610 and leave your name and number to register
or send an email to
info@ageuksomerset.org.uk

Support Hub Age UK

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Self Care & Advice

Ongoing conditions. Online advice and community support.

Health Watch Bristol

Introducing ORCHA your health and wellbeing APP Library

Having good mental health helps us relax more, achieve more and enjoy our lives more. We have expert advice and practical tips to help you look after your mental health and wellbeing.

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

The NHS website

Take control of your health and wellbeing. Get medical advice, view information about healthcare services and support for a healthy life, and vaccination records. Download the NHS App today.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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