SEA MILLS SURGERY LATEST NEWS
PLEASE READ IF YOU REGULARLY GET YOUR PRESCRIPTIONS FROM WELL PHARMACY
We have recently been informed that the Well Pharmay next door to the surgery is undergoing a change in the way they dispense your prescriptions. These changes will mean that it will take a little longer than usual to dispense your prescription. We have been informed that it will take upto 48 hours from they time they receive any prescriptions to dispense to yourself. We will continue to offer the same service as usual (upto 48 hours) however, please factor in this extra time when requesting your prescriptions. For more information please contact the team at Well Pharmacy who are best placed to answer your questions or queries.
IMPROVEMENTS TO OUR TELEPHONE SYSTEM
We are excited to inform you that we are upgrading our telephone system on 11th December 2018. This new system will improve your access to the surgery, offering you 4 different options, advice and information to ensure you speak to the right person first time. There will be a back-up line installed to ensure our services remain 'live' during core hours. We hope this upgrade will improve our services to you, however please bear in mind that there may be some technicial difficulties during the initial 24 hours of the upgrade. We thank you for your patience.
You can now book your next appointment,order your repeat prescription and view allergies and medications online using Patient Access.
Whether you are at home or work you can quickly log on to view, book and cancel appointments and order repeat prescriptions via the internet. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.
Click here to register online.
Look no further for the right Self Care information.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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