We do our best to work to high standards of care. Occasionally things may go wrong and misunderstandings may arise. If this happens we would like to be able to find out what the problem is and if possible solve it and improve the way we work in the future. If you do find cause for complaint, we would ask that you put it in writing to the Practice Manager so that we may deal with it appropriately. Please indicate your preference for contact.

How to raise concerns about a General Practice

Please see our poster which explains how to raise concerns about a general practice.

You can email the practice at the email address

The email address should not be used for medical or clinical emergencies including urgent medication enquiries or request.

The email address is monitored by non-clinical administrative colleagues Monday-Friday between 8-6pm only. 

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