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Help us plan health and care for the 1 million people in Bristol, North Somerset and South Gloucestershire.

HAVE YOUR SAY !

People’s ability to stay healthy and well depends on a range of things, including social connections, employment, housing and education. To make a real difference in people’s lives, health and care services need to reflect the importance of these wider factors and the role they play in our health and wellbeing.

As well as bringing a range of partner organisations together to help people stay happy, healthy and well for longer; Integrated Care Systems are designed to ensure that health and care services join up around individual needs – breaking down the boundaries between physical health, mental health and social care services.

This move gives us the opportunity to build on the successes of our Partnership to date and accelerate progress on behalf of the people and communities we serve. Together, we will work to improve health and wellbeing, reduce inequalities, and provide integrated services for the one million people living here.

But what do you think? What keeps you happy, healthy and well? That’s the question being asked as we launch a wide-ranging public engagement exercise to shape priorities for health and care in the years ahead.

We have launched a twelve-week public engagement exercise to guide the development of our strategy.

Insights gathered over the course of the twelve-week engagement will help the ICS prepare a strategy to meet the health and wellbeing needs of the local population over the next two, five, 10 and 20 years.

Our engagement exercise will run until midnight on 25 September 2022 and there will be a range of ways for people to have a say, including an online survey and face-to-face engagement events. You can also get in touch at this email address (bnssg.engagement@nhs.net) or write to us at FREEPOST BNSSG ENGAGEMENT.

Complete the survey and win! The prizes are 1 x £125 voucher and 2 x £50 vouchers. To be in with a chance of winning, you’ll need to complete the survey by 25 September 2022 and supply contact details. Please read the full terms and conditions.

Have your say - Take the survey

If you would like to request this survey in another language or format, please contact: bnssg.engagement@nhs.net

Nëse dëshironi ta kërkoni këtë anketë në një gjuhë ose format tjetër, kontaktoni në: bnssg.engagement@nhs.net

bnssg.engagement@nhs.net ‫إذا كنت ترغب في استدعاء هذ ‫ يرجى االتصال بالبريد اإللكتروني‬،‫االستبيان بلغة أخرى أو بتنسيق آخر‬

আপনি যনি অিয ক োি ভোষোয় বো ফর্ম্যোটে এই সর্মীক্ষোর জিয অিুটরোধ রটে চোি েটব িযো টর কযোগোটযোগ রুি: bnssg.engagement@nhs.net

如果您希望以另一種語言或格式申請此調查,請聯系 bnssg.engagement@nhs.net

،‫اگر ميخواهيد اين نظرسنجی را به زبان يا فرمت ديگری دريافت کنيد‬ ‫لطفا با اين ايميل تماس بگيريد‬: bnssg.engagement@nhs.net

如果您对此项调查有其他语言或格式上的需求,请联系:bnssg.engagement@nhs.net

‫پوښتن غوښتنه‬ ‫ر‬ ‫چېې ر‬‫تاس غواړئ په کومه بله ژبه رک د دې ټول‬  ‫که ر‬‫ئ‬:‫ونيس په‬ ‫مهربان وکړئ تماس‬‫ي‬ ،‫وکړئ‬ bnssg.engagement@nhs.net

ਜੇ ਤੁਸੀਂ ਇਸ ਸਰਵੇਖਣ ਦੀ ਕਿਸੇ ਹੋਰ ਭਾਸ਼ਾ ਜਾਂ ਫਾਰਮੈਟ ਕਵਿੱ ਚ ਬੇਨਤੀ ਿਰਨਾ ਚਾਹੁੁੰ ਦੇ ਹੋ, ਤਾਂ ਕਿਰਪਾ ਿਰਿੇ ਸੁੰ ਪਰਿ ਿਰੋ: bnssg.engagement@nhs.net

Haddii jaclaan laheyd inaad ku codsato xog ururintan qaab kale ama luuqad kale, fadlan la xiriir bnssg.engagement@nhs.net

‫ئهگهر دەتهوێت به زمان يان ففۆڕماتێکی ديکه داوای ئهم ڕاپرسييه‬ bnssg.engagement@nhs.net ‫ تکايه پهيوەندی بکه به‬،‫بکهيت‬

Bu anketi başka bir dilde ya da formatta istiyorsanız,lütfen bnssg.engagement@nhs.net adresinden bağlantıya geçiniz.

‫ا گر آپ کو يہ سروے کسی دوسرے زبان يا فارميٹ ميں‬:‫ تو براہ کرم رابطہ کريں‬،‫چاہيے ہو‬bnssg.engagement@nhs.net

 

Green Impact for Health

We've pledged our commitment to Green Impact for Health - Taking steps to support a positive impact on the environment. Please see this Green Impact for health toolkit poster.

For further information, and to sign-up, visit the Southmead Development Trust - Social Prescribing website or sign-up using the Online Health and Wellbeing Groups form.

 

Changes to Sick Note Requests

To ensure your extension to your sick note is processed as fast as possible, we are now asking you to complete an Extension of Sick Notes Request Form (Word document) or you can request one at the reception desk at the surgery.

Please note: we are unable to process an extension to your sick note if you have not fully completed the form.

Many thanks for your co-operation.

 

Improving Access to Appointments

The practice team review patient access and the appointment system frequently.

As part of the Affinity Primary Care Network Sea Mills are working together with five practices in the area to offer a range of additional appointment times include mornings between 07.00 - 08.00am, evenings between 18.30 and 20.00pm and Saturday morning appointments. 

To find out more about available appointments within the Affinity Primary Care network practices, please ask at Reception.

 

Sick Notes for School Children 

We will not be providing sick notes for school children. This is not part of the NHS Healthcare Service. If the school request a sick notem they will have to request it in writing with parental consent, and there will be a fee of £10.00 to the school or parent. With the increased workload on GP's, appointments solely for sick notes are an inappropriate use of time.

 

Changes to Ear Care at Sea Mills Surgery

In line with other local & national GP practice policies, we will be changing the ear care services we offer at Sea Mills surgery from 1st January 2018. Surgeries are not funded to offer this service, and sadly we are having to prioritise our clinical services to ensure that those most in need have the treatment required.

We will continue to offer ear care appointments to the following groups of people;

  • people over the age of 75
  • people who wear hearing aids
  • those with learning disabilities
  • individual medical exemptions, identified by GP or nurse, & flagged for reception staff

We recognise that self-management of wax build up may be difficult for these patients, & socially isolating.

For all others, there are two options;

  1. Self-care using olive oil / drops
  2. Private micro-suction at a local surgery of your choice (further details below)

Ear wax is normal. It is designed to protect the delicate ear drum by trapping dust particles & debris. Ears are designed to clean themselves, and wax build up usually only becomes a problem if it has been pushed deep into the ear canal, beyond the self-cleaning structures. We advise you never to use cotton buds or similar objects to clean your ears, as they push wax into this area where it can become impacted & block your ear canal.

 

Self care using Oil / Drops

In most cases, the use of olive oil from the supermarket, applied with a dropper from the chemist (warmed is most effective) or drops bought from the chemist (e.g., Earex, Cerumol, Earol, Otex) will disperse the build up of wax within 2 weeks.

  • Lie on your side with the blocked ear uppermost, & gently pull the outer ear upwards & outwards in order to straighten the ear canal. Place 3-5 drops in the ear canal. Let the drops soak in for 10 minutes before sitting up. Then wipe away any excess. Don’t put a cotton wool plug into your ear, as this will simply absorb the oil.
  • It may help to massage the outer area around the ear so the oil can get right down to the blockage.
  • Repeat 2-3 times per day until the wax has gone & your hearing improves.

If you have regular problems with wax blocking your ears, we suggest you use olive oil drops once a week to prevent this.

If you have dry skin problems such as eczema or dermatitis, try to avoid shampoo, shower gel or hairspray entering the ear canal.

NB Sodium bicarbonate drops should not be used for more than 2 weeks, as they may cause irritation of the skin. Use olive oil after 2 weeks, if the problem has not resolved.

If at any time you are experiencing pain or notice an unpleasant smelling discharge, stop using the drops & make an appointment to see a doctor.

 

Microsuction

Microsuction is the gold standard for ear wax removal, as it does not hold the same risks of damage to the ear drum which are associated with ear irrigation. It is undertaken using a microscope & medical suction device.

Several surgeries in our north Bristol offer this private service, currently at a cost of £40 for one ear, £60 for two (buy one, get one half price!) Please click on the link below to download an information leaflet about accessing this service, & preparing for microsuctioning.

Private Ear Syringing Information (Word document)

Although we are disappointed to no longer be able to offer a full ear care service to everyone, we recognise that microsuction is the safest way of removing wax. We have always had to ask patients to sign a consent form acknowledging the risks associated with ear irrigation, such as perforation of the drum or infection, and we are advised that when safer procedures are available, these should be offered first.

If you are unhappy that we are no longer able to offer ear care services free of charge to everyone, please contact Bristol Clinical Commissioning Group (CCG) who are responsible for allocating funds to GPs for the services they provide.

E-mail contactus.bccg@nhs.net, or use the ‘contact us’ online form on the Bristol CCG website.

 

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