Mary Lord - Sad Farewell

The surgery was very sad to say a fond farewell to Mary Lord who retired from the practice as Receptionist in December '21.  Mary worked at Sea Mills diligently and loyally for 31 consecutive years and is well loved among her colleagues and patients past and present. Mary retired from the Surgery on a high note, having been selected as National finalist, Receptionist of the Year at the General Practice Awards, the achievement celebrated with a prestigious Awards ceremony in London. Mary we thank you from the bottom of our heart for your support of the Sea Mills Community and outstanding contribution to the NHS.


Sea Mills Practice Nursing Team nominated for three awards

The South West Practice Nursing Celebration and Awards were held online February 11th 2021

The nursing team and practice manager were delighted to be highly commended and award winners at this prestigious event.

The online event was opened by Sue Doheny, Regional Chief Nurse, NHS England and Improvement South West and keynote address from Ruth May, Chief Nursing Officer for England. The evening showcased Regional Project from across the South West. The Sea Mills Team received nominations in three categories, Working Collaboratively, Above and Beyond and Unsung Hero. We are thrilled for our nursing team receiving recognition for their continuous commitment to patients and the practice.


Green Impact for Health

We've pledged our commitment to Green Impact for Health - Taking steps to support a positive impact on the environment. Please see this Green Impact for health toolkit poster.

For further information, and to sign-up, visit the Southmead Development Trust - Social Prescribing website or sign-up using the Online Health and Wellbeing Groups form.


Changes to Sick Note Requests

To ensure your extension to your sick note is processed as fast as possible, we are now asking you to complete an Extension of Sick Notes Request Form (Word document) or you can request one at the reception desk at the surgery.

Please note: we are unable to process an extension to your sick note if you have not fully completed the form.

Many thanks for your co-operation.


Improving Access to Appointments

The practice team review patient access and the appointment system frequently.

As part of the Affinity Primary Care Network Sea Mills are working together with five practices in the area to offer a range of additional appointment times include mornings between 07.00 - 08.00am, evenings between 18.30 and 20.00pm and Saturday morning appointments. 

To find out more about available appointments within the Affinity Primary Care network practices, please ask at Reception.


Sick Notes for School Children 

We will not be providing sick notes for school children. This is not part of the NHS Healthcare Service. If the school request a sick notem they will have to request it in writing with parental consent, and there will be a fee of £10.00 to the school or parent. With the increased workload on GP's, appointments solely for sick notes are an inappropriate use of time.


Changes to Ear Care at Sea Mills Surgery

In line with other local & national GP practice policies, we will be changing the ear care services we offer at Sea Mills surgery from 1st January 2018. Surgeries are not funded to offer this service, and sadly we are having to prioritise our clinical services to ensure that those most in need have the treatment required.

We will continue to offer ear care appointments to the following groups of people;

  • people over the age of 75
  • people who wear hearing aids
  • those with learning disabilities
  • individual medical exemptions, identified by GP or nurse, & flagged for reception staff

We recognise that self-management of wax build up may be difficult for these patients, & socially isolating.

For all others, there are two options;

  1. Self-care using olive oil / drops
  2. Private micro-suction at a local surgery of your choice (further details below)

Ear wax is normal. It is designed to protect the delicate ear drum by trapping dust particles & debris. Ears are designed to clean themselves, and wax build up usually only becomes a problem if it has been pushed deep into the ear canal, beyond the self-cleaning structures. We advise you never to use cotton buds or similar objects to clean your ears, as they push wax into this area where it can become impacted & block your ear canal.


Self care using Oil / Drops

In most cases, the use of olive oil from the supermarket, applied with a dropper from the chemist (warmed is most effective) or drops bought from the chemist (e.g., Earex, Cerumol, Earol, Otex) will disperse the build up of wax within 2 weeks.

  • Lie on your side with the blocked ear uppermost, & gently pull the outer ear upwards & outwards in order to straighten the ear canal. Place 3-5 drops in the ear canal. Let the drops soak in for 10 minutes before sitting up. Then wipe away any excess. Don’t put a cotton wool plug into your ear, as this will simply absorb the oil.
  • It may help to massage the outer area around the ear so the oil can get right down to the blockage.
  • Repeat 2-3 times per day until the wax has gone & your hearing improves.

If you have regular problems with wax blocking your ears, we suggest you use olive oil drops once a week to prevent this.

If you have dry skin problems such as eczema or dermatitis, try to avoid shampoo, shower gel or hairspray entering the ear canal.

NB Sodium bicarbonate drops should not be used for more than 2 weeks, as they may cause irritation of the skin. Use olive oil after 2 weeks, if the problem has not resolved.

If at any time you are experiencing pain or notice an unpleasant smelling discharge, stop using the drops & make an appointment to see a doctor.



Microsuction is the gold standard for ear wax removal, as it does not hold the same risks of damage to the ear drum which are associated with ear irrigation. It is undertaken using a microscope & medical suction device.

Several surgeries in our north Bristol offer this private service, currently at a cost of £40 for one ear, £60 for two (buy one, get one half price!) Please click on the link below to download an information leaflet about accessing this service, & preparing for microsuctioning.

Private Ear Syringing Information (Word document)

Although we are disappointed to no longer be able to offer a full ear care service to everyone, we recognise that microsuction is the safest way of removing wax. We have always had to ask patients to sign a consent form acknowledging the risks associated with ear irrigation, such as perforation of the drum or infection, and we are advised that when safer procedures are available, these should be offered first.

If you are unhappy that we are no longer able to offer ear care services free of charge to everyone, please contact Bristol Clinical Commissioning Group (CCG) who are responsible for allocating funds to GPs for the services they provide.

E-mail, or use the ‘contact us’ online form on the Bristol CCG website.


GP Net Earnings

Website AccessibilitySuggestion BoxConditions and TreatmentsFind Local Services

Self Care & Advice

Ongoing conditions. Online advice and community support.

Health Watch Bristol

Introducing ORCHA your health and wellbeing APP Library

Having good mental health helps us relax more, achieve more and enjoy our lives more. We have expert advice and practical tips to help you look after your mental health and wellbeing.

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

The NHS website

Take control of your health and wellbeing. Get medical advice, view information about healthcare services and support for a healthy life, and vaccination records. Download the NHS App today.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page