Opening Hours

When we're open

Day Monday Morning 8.00am Afternoon 6.30pm
Day Tuesday Morning 8.00am Afternoon 6.30pm
Day Wednesday Morning 8.00am Afternoon 6.30pm
Day Thursday Morning 8.00am Afternoon 6.30pm
Day Friday Morning 8.00am Afternoon 6.30pm
Day Saturday Morning CLOSED Afternoon CLOSED
Day Sunday Morning CLOSED Afternoon CLOSED

We are closed on bank holidays. To view the surgery closures, please visit our events and closures page

When we're closed

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Less than urgent
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Minor Injuries Unit
The Minor Injuries Unit is based at Southmead Hospital (previously A&E). Open from 9am – 9pm 7 days a week. A dedicated team of emergency nurse practitioners are on hand to deal with a wide range of minor injuries and illnesses from wounds and sprains to broken bones and burns.

NHS Walk-In Centre

There is a NHS walk-in centre in Bristol (see below) where patients can go for treatment for minor injuries and illnesses such as strains and sprains, coughs and colds and flu-like symptoms. Emergency contraception is also available.

You can visit the Walk-in Centre if:

  • you have a minor cut or wound
  • you have a muscle or joint injury, strain or pain
  • you have a skin complaint – bite or sting, unexplained rash or even severe sunburn
  • you have a stomach ache, indigestion, constipation, or vomiting and diarrhoea
  • you have a minor infection which needs treating
  • you need emergency contraception.

You can visit the urgent care centre without an appointment

South Bristol Walk-in Centre
South Bristol Community Hospital
Urgent Care Centre
Hengrove Promenade
Hengrove Park
Whitchurch Lane
Bristol  BS14 0DE

Telephone: 0300 1246290

 More information on South Bristol Urgent Care Centre 

Open 8am - 8pm every day including bank holidays.

Get directions

Use BS14 0DB post code that will take you to City of Bristol Skills Academy at the entrance to the Hospital site and the hospital is 400m further in Hengrove Park.

How do I access this service?
You can access the service by contacting 111 who following triage will book you an appointment – this is recommended, or you can just arrive at the Urgent Treatment Centre during opening hours.

NHS England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.