Practice Senior Administrator
Mr Nick Stone is responsible for the practice policies including Health & Safety and Information Governance. Managing the IT and technology in the practice, communications, staff training & reception co-ordinator. Nick is also the Elderly Care co-ordinator for the practice.
Our team of five Receptionists; Mrs Celia Cave, Mrs Mary Lord, Mrs Andrea Tomkins, Mrs Sandra Andrews and Mrs Kathy Wells are the front line of our service and will do all they can to help you. They are responsible for making appointments, taking requests for visits, repeat prescriptions, getting notes ready for surgeries, requests for hospital transport, sorting mail and answering general enquiries etc. They have to follow the instructions of the doctors and at the same time satisfy the patient needs, occasionally under difficult circumstances, all of which makes it a very demanding and exacting job.
Miss Atiya Ali is the practice secretary. She is responsible for writing referrals on behalf of the GP's aswell as dealing with medical and insurance reports, supervising the cleaning of the practice and other administration responsibilities.
Mrs Toni Venn, Miss Atiya Ali and Mrs Elizabeth Smith are responsible for the patient registrations, pathology and out-of-hours links, patient smear recalls, input of investigations, scanning incoming letters & medical notes onto the patient records and computer housekeeping and back-up.
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